Rick grasped quickly the details of my case, and he carefully explained the possibilities to me. He was organized and methodical in his approach. Rick communicated with me frequently and clearly, and he always tried to cheer me up during my down moments. He was relentless in fighting for what he believed I deserved. At the end of the day, Rick was able to negotiate a final settlement of my hospital bill that was far better than I ever thought would be possible. I appreciate all that Rick did for me over the last year. It is very hard to find knowledgeable and dedicated help in health care resolution dispute matters. I will whole heartedly recommend Rick to anyone for the services he is able to provide.