Expertise - we have earned the reputation with our clients and within the profession of independent health advocacy of being extraordinarily competent in our areas of expertise. For matters outside of our competencies, we will try to suggest another professional who may have the expertise that you need.

Experience - we have over 35 years of professional experience in navigating the unique challenges that our health care system presents to all of us.

Independence - our clients have no concerns with dual masters or divided loyalties. We are not paid by an insurance company, insurance broker, pharmaceutical firm, hospital system, or physician practice. We have no shareholders, outside investors, silent partners, or cross-referral arrangements. We answer only to our clients.

Professional integrity - we respectfully will decline any assignment if we do not believe there is a reasonable chance of improving the situation of a prospective client.