Rick was and is an exceptionally knowledgeable captain of the ship that traverses the waters of the always complicated bureaucracy regardless of which bureaucracy it might be. Without him I would have been up the proverbial creek without a paddle. Rick is always available to respond to questions or inquires in easy to understand language at incredibly fair rates. I actually felt that he didn't charge sufficiently for a complicated matter that he took to heart and put forth extraordinary time and effort with no details left out. Without going into details of the matter I have only one very sincere thing to say in summary which is that without his expertise and effort I would have been very lost.